FAQs – Orders and Shipping
How can I place an order on Potency No. 710?
You can place an order directly on our website by visiting the product page of the item you wish to purchase and choosing the variation if applicable and adding it to the cart. On some products, you may also need to choose if you wish to subscribe to the product on a regular basis or if this is a one time purchase. Once you have added all the items you wish to purchase to the cart, simply proceed through the checkout process to complete your order.
What payment methods do you accept?
We accept all major credit cards and also offer the convenience of utilizing Sezzle where you can pay for your Potency No. 710 order in 4-easy installments. You can learn more about Sezzle here.
How can I track my order?
Upon shipment of your order, you will receive an email with a unique tracking link associated to your shipment which can be checked online 24/7. If you have any questions, please reach out to us via our contact form here.
Can I change or cancel my order after it has been placed?
You may be able to change or cancel your order if it has not yet been processed. If you would like to make a change or cancellation request, please reach out to us immediately via our contact form here.
What should I do in the event of missing, damaged or incorrect items?
Contact our customer service immediately to report any missing, damaged, or incorrect items via the contact form here.
What is your return policy?
Our return policy can be found here.
How much are shipping costs?
We offer flat rate shipping of $7 on all orders shipping within the continental U.S. International shipping rates vary.
Do you offer international shipping?
Yes, we offer international shipping to select countries.
Can I get free shipping?
Yes, as a member of the 710 Society you can enjoy free shipping on all orders shipping within the continental U.S. Additionally, we offer free shipping on all orders over $150 that ship within the U.S.
How long does shipping take?
Shipping times vary based on the destination. We thrive to hand package and ship the products within 2-3 days after the order is placed. International shipping depends on various factors. Please reach out via our contact form with any questions.