Potency No. 710 Refund Policy

1. Return Time Frame: Customers can request a refund within 30 days of purchase.
2. Product Condition: To be eligible for a refund, the product must be damaged or destroyed.
3. Refund Options: If a product arrives damaged or destroyed, we will replace it for free or offer a full refund to the original payment method. Alternatively, customers can opt for store credit if preferred.
4. Return Shipping Costs: If proof is provided that the product arrived destroyed or is damaged to the point it is unusable or unsafe to use, no return will be necessary.
5. Non-returnable Conditions: Products cannot be returned. We only offer refunds or replacements if the product arrives damaged or destroyed.
6. Refund Method: The customer can choose to receive their refund either as store credit or by returning it to their original payment method.
7. Refund Processing Time: For store credit, the refund will typically be processed within 2-3 business days. For refunds to the original payment method, we will initiate them within 2-3 business days, but it may take longer to process, depending on the customer’s payment provider.

Please note that this policy is subject to change.

Need help?

Contact us at potency710@gmail.com for any questions you may have.