SHIPPING & RETURNS

U.S. Shipping

All domestic orders are shipped via USPS First Class Mail within 2 business days of your order date.  As soon as your order ships, you will receive an emailed shipping confirmation with tracking information for your package. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

Shipping Rates

All domestic orders are shipped free via USPS First Class Mail.

International Shipping

We apologize, but at this time, we do not ship internationally. Check back soon – we’re working on changing that.

Returns
Not in love with your purchase? We gladly accept any unused or slightly used products within 14 days.

To return your product, mail it to:
Potency No. 710
6245 Elmer Avenue
North Hollywood, CA 91606

Please note: customers are responsible for return shipping costs. We also recommend getting a tracking number for your return shipment so you’re able to track when we receive it.

Exchanges after 14 days will not be accepted. The original shipping charge is non-refundable, and customers are responsible for paying their own shipping costs. Returns will be processed within 14 days after we receive your return.

If you have any questions, reach out to us at potency710@gmail.com.